Upcoming Education Events

Crowd listening to lecture

By offering classroom education and online classes, SMACNA Greater Chicago keeps their contractor members on top of all they need to know to thrive in the industry. A list of classroom opportunities is available on the SMACNA Greater Chicago calendar. We are continually adding educational opportunities in a variety of formats including industry related workshops and lunch and learns, so check back often so you don’t miss an added update.

Thursday Nov 20 Register Online
Course OUTLOOK’S OVERLOOKED FEATURES PART 1

Gain tips on managing your email efficiently, including creating rules, email templates, formatting, saving blocks of text, quick steps, flags, categorizing emails, finding messages, creating folders and setting and repeating appointments.

Thursday Dec 11 Register Online
Workshop World-Class Customer Service

In an industry where poor customer service and fly-by-night contractors often damage reputations, superior service is a core differentiator. The most effective customer service goes beyond reacting to requests — it means anticipating needs to solve problems and deliver solutions before the customer even asks.

Thursday Dec 18 Register Online
Course OUTLOOK’S OVERLOOKED FEATURES PART 2

Part 2 will continue exploring the topics introduced in Part 1, including: creating rules, email templates, formatting, saving blocks of text, quick steps, flags, categorizing emails, finding messages, creating folders and setting and repeating appointments.

Thursday Jan 8 Register Online
Course EXCEL: LEVEL 1 PART 1

This course gives you a foundational introduction into building spreadsheets in Excel. Topics include: spreadsheet concept, overview of ribbons, building formulas, formatting values and copying and moving cells.

Thursday Jan 15 Register Online
Course EXCEL: LEVEL 1 PART 2

Part 2 builds on the basics learned in the first session. Topics include: spreadsheet concept, overview of ribbons, building formulas, formatting values and copying and moving cells.

Thursday Jan 22 Register Online
Workshop Project Management: Managing Work in Progress

Many project managers lack a clear understanding of their projects’ financial performance — often because they haven’t been trained in proper forecasting. Many contractors also struggle to establish a robust cost projection process. In today’s market, profit fade at 90% completion is no longer an option. Equip project managers with the skills to set up job budgets, track progress and forecast accurately. Plus, learn to identify the key financial indicators that flag potential problems early so they can be corrected.