Every “best in class” contractor knows that success and failure in this business is directly related to field effectiveness. During this session, you'll evaluate and discuss key field management best practices. You'll learn how to turn field obstacles into opportunities for project success, you'll participate in a project planning exercise that demonstrates the difference between production and productivity and you'll understand why productivity is the highest value and lowest risk option for company profitability. Finally, the course will close with a discussion about punchlist management and finishing on time. The content and facilitator are construction industry-specific and the day will be very interactive.
To build business success, all employees must view the customer as a partner. If you are simply seen as a supplier, the only differentiator becomes price. Successful partnerships are built upon ongoing relationships, an understanding of the client’s needs, and the ability to listen and truly be a consultative business partner.