This interactive program is designed to teach attendees the skills of resolving conflict assertively, understanding the reasons behind it, seeking to understand before judging, actively listening and offering alternatives. It will also teach the best interpersonal skills and techniques that allow all parties to feel they have been treated with respect rather than yelled at, patronized or ignored.
What You'll Learn
How to resolve conflict assertively
Understanding the reason behind the conflict and understanding before judging
Tools and techniques for interpersonal skills
Register Online Now
Register by 11/30/23